Your jewelry should be cleaned with a soft, lint-free cloth.

If your pieces with 14k gold, diamonds, sapphires, rubies and other hard stones are especially dirty you can follow the deeper cleaning instructions below.

Softer stones such as emeralds, turquoise, mother of pearl should only be cleaned with a damp soft cloth—no soaking. Enamel can be especially delicate as well, with the biggest danger being cracking due to the impact of dropping it on hard surfaces.

1. Prepare a Gentle Cleaning Solution

Mix a few drops of mild dish soap with warm (not hot) water in a small bowl. Avoid harsh chemicals, as they can damage certain stones or settings.

2. Soak the Jewelry

Let your piece soak for 15–20 minutes to loosen dirt, oils, and residue.

3. Gently Brush

Using a soft-bristled toothbrush (ideally baby-soft), gently clean around the stone and setting. Pay special attention to the underside, where buildup often collects.

4. Rinse Thoroughly

Rinse under warm running water. Be sure to plug the sink or use a fine mesh strainer to avoid losing anything.

5. Dry with Care

Pat dry with a lint-free cloth or allow it to air-dry on a soft surface. Avoid paper towels, which can scratch gold and stones.

FELICIDAD uses only the finest materials, including 14k gold, diamonds and gemstones; as such the pieces are delicate and should be treated with care. 

Jewelry should be removed before swimming, showering, or exercising. Avoid putting on lotion, perfume or anything where you may damage the pieces. 

Store separately to prevent scratches, especially on softer stones.

14k gold is a precious metal and should be treated with care.

Clean it gently with warm water and a soft cloth and store it in a cool, dry place.

Store separately, keeping each piece of jewelry in its own soft pouch.

Jewelry should be removed before swimming, showering, or exercising. Avoid putting on lotion, perfume or anything where you may damage the pieces. 

It is recommended that you take off your jewelry before showering, swimming, exercising or any strenuous activity.

Avoid putting on lotion, perfume or anything where you may damage the pieces. 

A pendant bail connects a pendant to a chain that is too thick to go through the ring of the pendant.

Even for our chunkiest chains, the pendant can be attached via the necklace clasp, as you see pictured on many of our products. To wear it this way, the clasp is worn in the front. It provides a cool and edgy look.

If you'd like to attach pendants on chain links, pendant bails are needed for most paperclip chains and a variety of other chunkier chains as well.

You can see all of our pendant bails in the "Pendants" section. You can also email us at hello@felicidaddesign.com if you have any questions on compatability.

We also have a number of more delicate necklaces where the pendant can slide on the necklace.

If you have any questions or need help, we’re here! Please email hello@felicidaddesign.com. 

It depends. Depending on what type of chain you want to attach your charm to, a pendant bail may be necessary.

However, even for our chunkiest chains, the pendant can be attached via the necklace clasp, as you see pictured on many of our products. To wear it this way, the clasp is worn in the front. It provides a cool and edgy look.

If you aren’t sure, drop us a line at hello@felicidaddesign.com

Yes. We have a number of different pendant bails, so want to give you the option to choose what you like best.

Many of the pendant bails look nice on their own, affixed to a necklace, bracelet or hoop earring.

Depending on the way you attach pendants they can flip. We think this gives a care-free, casual look.

However, if you don’t want your pendant to flip, attach it via the necklace clasp or affix the bail through numerous links.

You can also reach out to us at hello@felicidaddesign.com to understand the best non-flipping combos.

All of our pieces are intended to be mixed and matched, layered together. There is no right or wrong.

If you need inspiration or are feeling stuck - reach out to us at hello@felicidaddesign.com 

Yes. We can customize and personalize pieces. If you're interested in a personalized design, contact us to get started.

Lab-grown diamonds are real diamonds that are created in a laboratory.They have the same chemical and physical properties as natural diamonds and are indistinguishable from them without the use of specialized equipment.

The benefit of lab-grown diamonds is that you get more carat-weight and a higher quality diamond for your money. We are a fan of lab-grown diamonds and regularly mix and match lab and naturally-grown diamonds.

Felicidad primarily uses naturally grown diamonds. All diamonds are naturally grown unless indicated and labeled "lab-grown" in the product description page.

However, we do love lab diamonds as well and offer a variety of lab-grown diamond pieces.

We completely get it, we change our minds too! We offer cancellations with-in a 24 hour period.

Email us at hello@felicidaddesign.com should you want to cancel your order.

Once your order is placed, you will receive a confirmation email letting you know that we have received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information.

Shipping fees are non-refundable in the case of returns.

At this time we exclusively ship to the US.

Reach out if you live elsewhere are interested in a piece.

FELICIDAD stands by the quality of out pieces. We offer a complimentary 60-day limited warranty. This warranty includes quality issues that arise from a manufacturing defect, including: loose diamonds, missing pave stones and broken clasps. 

This warranty does not cover issues that result from normal wear are tear, including, but not limited to: scratches, dents, kinked chains or cracked stones. Lost or stolen pieces are not covered by this warranty. 

This warranty is void if pieces are taken to an outside jeweler for resizing or any other work.  

For further support or additional questions, please reach out to hello@felicidaddesign.com.